We're Here to Help
As always, First Fed is fully operational and ready to help you with all your banking needs. If you are experiencing financial hardship due to the COVID-19 pandemic, call your local branch for assistance. We can waive fees and defer loan payments for impacted customers.
Branches & ATMs
The Shelbyville and Windsor lobbies are open. The Charleston lobby will be closed starting Monday, August 17th, due to increasing COVID-19 cases in Coles County. If you need to visit the Charleston branch in person, please use the drive up or call 217-348-8105 to make an appointment. You can also withdraw cash and check balances at our ATMs anytime. You can even make deposits at our Shelbyville and Charleston branch ATMs.
Online & Mobile Banking
If you haven't already signed up for online and mobile banking, now is a great time to make use of these resources. You can check balances and transaction history, deposit checks, pay bills, and more, all from the comfort and safety of your home. Just call your local branch to get started.
Beware of Scams
Fraudsters use crises like the COVID-19 pandemic to phish. Don't take the bait. Be on alert for phishing emails and other coronavirus-related scams. Remember, never give out your personal financial information in response to an unsolicited email, text, or call, no matter how official it may seem.